Title: Director / Architect - Enterprise Mobility Applications

Location: US- CA, Santa Clara

Req # : 12856

Functional Area: Product Development/Engineering

Preferred Experience: Senior Level

Preferred Education: Bachelors Degree

Position Summary:

Experienced software architect assigned to design, develop, troubleshoot and debug complex mobile applications, resolving issues in innovative and practical ways. Hands-on involvement with planning and prioritization of design and development activities to resolve a wide range of issues. Ability to multitask; works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Interacts with senior internal and external personnel architects. Takes initiative to plan and execute own work assignments.

Primary Duties / Responsibilities:

• Designs, develops, and troubleshoots complex software applications.
• In addition to hands-on technical development activities, provides guidance in the analysis and conceptual architecture and design of proposed projects.
• Works with Product Management in determining feasibility of proposed projects and the overall plan for implementation.
• Operates as Subject Matter Expert and overall owner of release.
• Acts as technical lead to direct requirements analysis, and writing of engineering requirement(s) and design specifications for projects of complex scope.
• Reviews progress and evaluate results of assigned technical projects and process against conformance to plans and specifications making recommendations based on the results. Documents accordingly.
• Networks with key contacts outside own area of expertise and other departments on technical matters.
• Recommends and executes continuous quality improvement in meeting internal and external customer requirements (including customer escalation and cross-team support).

Scope of Work at Manager of Products level:

• Works on diverse issues where analysis of situations or data requires an in-depth evaluation identifiable multiple variable factors. Exercises solid independent judgment in methods, techniques and evaluation criteria for obtaining results.
• Contacts pertain to matters often involving coordination among groups.
• Acts independently to determine methods and procedures on new or special assignments.
• Ability to communicate well at the executive level.
• Ability to mentor junior developers.

Qualifications and Requirements:

Qualifications (Knowledge, Skills, Abilities)
• Solid understanding of Java, C++, Objective-C and C.
• Solid understanding of application frameworks.
• Proficiency in IDE’s (Xcode, interface builder)
• Solid understanding of Mac and iOS Application development process.
• Experience with using version control repositories such Perforce/Git.
• Solid understanding of Core Data and Networking Technologies.
• Experience in writing Kernel Extensions for Mac OS X.
• Experience in using performance optimization tools is also a plus.
• Experience in small form factor User interface Design.
• Solid understanding of Apple’s User Interface Guidelines.
• Solid understanding and experience working with the Android SDK
• Strong understanding of Android OS and developing in ADS
• Experience with OpenGL and 3D graphics.
• Experience with Agile development.
• Experience with Virtualization technologies.
• Experience working with networking and communications devices in an embedded environment.
• Experience taking a leading role in building complex software systems that have been successfully delivered to customers.
• Experience in applying open-source technologies
• Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing and operations.
• Experience defining system architecture and exploring technical feasibility tradeoffs.
• Excellent judgment, organizational, and problem solving skills.
• Experience with working across multiple Geo’s.

Requirements (Education, Certification, Training, Experience):

• Minimum of 10+ years of directly related work experience.
• Must have shipped at least two commercially available product on iOS or Android.
• Strong experience in development for iOS and Android.

Title: Director, Intel Alliance and XenClient Partnerships

Location: US- CA, Santa Clara

Req # : 13510

Functional Area: Marketing

Preferred Experience: Senior Level

Preferred Education: Masters Degree

Position Summary:

The Director of Strategic Alliances for Intel and XenClient partnerships is responsible for cultivating, advancing and leveraging aspects of the Intel relationship and XenClient partners to drive new sources of revenue for Citrix. The Director, who reports to the VP of Mobility Solutions and Alliances, will be specifically responsible for ensuring a high level of business & technical alignment between Citrix and the XenClient ecosystem. The Director drives both product and program alignment efforts to maintain and support existing and new business opportunities across engineering, marketing and sales.

This role is responsible for leveraging partnerships to drive new opportunities for XenClient and establishing and executing a solid and aggressive partner development strategy including driving revenue opportunities through the development of joint solutions and corresponding go to market strategies.

This position is based in our Santa Clara, CA office(though exceptions may be considered).

Core responsibilities include the following:

• Lead the development of alliance strategies and plans around driving adoption of XenClient. Ensure plans are worldwide in scope, up to date and aligned with our business objectives. Plans to include joint vision, goals, and value propositions in addition to technology, go to market and sales strategies.
• Own and lead overall relationship with Intel including all aspects of Intel businesses (Server, McAfee, CPU) and all Citrix product groups.
• Identify new opportunities, elevate relationship to higher strategic levels.
• Formalize alliance engagements as required to protect mutual interests and help ensure long-term, healthy and growing business relationships using Alliance, Non-Disclosure and Marketing Agreements.
• Enable joint technology collaboration. Work with Alliance Marketing, Product Marketing, Product Divisions and Research & Development Labs to create and execute joint technology strategies.
• Enable go-to-market collaboration. Work with Alliance Marketing to develop and execute joint solutions strategies as well as Citrix Sales to leverage joint assets, maintain a pipeline of opportunities, learn from and communicate successes and share globally.
• Communicate across core team to ensure unified message within Citrix

Qualifications and Requirements:

• Relationship Skills – Must have the ability to communicate with all levels of an enterprise partner including C-level. Must have the ability to represent Citrix’s in-depth positioning on server, desktop and application virtualization strategies to counterparts at all levels. Demonstrates excellent listening skills resulting in a high level of partner satisfaction. Must be able to listen for opportunities as well as potential relationship issues and address them effectively. Must have excellent written skills in the form (especially) of email, but must also understand the importance and effectiveness of picking up the phone or meeting someone face-to-face.
• Marketing Savvy – Must understand what the marketing mix contains. Ideally has worked in a Product Management or Product Marketing role at some point in the past. Must be comfortable writing, driving a cross-org / company team to produce results. Have taken products to market. Have built marketing programs and understands channels. Must have experience building and executing on partner GTMs.
• Selling Expertise – Must understand the sales process, what a pipeline is and how it’s managed. Ideally would have been in technical sales roles or part of the solutions selling process in past roles. Must be comfortable working with various field personnel both inside and outside the company. Should understand the deal process, closing and how to produce effective materials and joint programs to support the joint sales teams (Citrix and Partner).
• Product and Technology Leader – Must be comfortable with technology and the markets of server, application and desktop virtualization. Must be a thought leader in adopting changes within Citrix. Thinks out of the box to help create new business processes, positioning statements, product enhancements, and/or technical tools to help generate partner alignment. Is flexible in adapting to changes within Citrix, and thinks from a big picture perspective when evaluating need for change.

Functional / Technical Requirements:

• Executive presence and an understanding of strengths and weaknesses, as well as personal accountability and integrity
• Strong understanding of Citrix technologies and current direction of industry
• 10 to12 years information technology experience
• Ability to quickly understand the drivers and key aspects of a technology / market area
• Effective written, presentation and verbal skills
• Ability to work effectively as member or leader of virtual teams where membership may be across multiple organizations and geographies
• Ability to meet deadlines, ability to achieve and maintain expected productivity levels
• Detail oriented and able to help others set priorities
• Ability to run multiple projects simultaneously
• Broad knowledge and able to think outside the box
• Ability to work independently and make decisions
• Enthusiasm and natural curiosity for technology
• Strong Business and Product Marketing experience in the Microsoft Business Ecosystem and marketplace preferred
• Minimum undergraduate degree in Computer Science or similar; MBA preferred

Title: Lead Software Development Eng

Location: US- CA, Santa Clara

Req # : 12720

Functional Area: College Recruiting - Engineering

Preferred Experience: Entry Level

Preferred Education: Bachelors Degree

Position Summary:

Entry position that performs security analysis on existing or new products and provides security guidance and input to product engineers. Works on problems of limited scope. Learns and follows standard practices and procedures. Normally receives general guidance and/or direction on routine work to achieve overall program performance, schedule and quality standards.

Primary Duties / Responsibilities:

• Performs tasks of limited scope involving product security analysis and providing security guidance on potential security issues in software components.
• Applies established security principles and practices to complete assignments and ensure quality output.
• Solicits input and expertise to carry out assignments correctly.
• Establishes and maintains thorough and accurate documentation of all work.
• Communicates technical issues within scope of assignment.
• Assists in the provision of security guidance materials and training for product engineers.
• Conducts reviews of specific security fixes as necessary.
• Performs overall security analysis of developed software and reports on overall security status and specific identified issues.

Qualifications (Knowledge, Skills, Abilities):

• Demonstrated understanding of Computer Science fundamentals (e.g. algorithms, data structures).
• Basic understanding of most common software vulnerabilities and standard secure coding practices.
• Basic proficiency in a programming language(s) (e.g. C, C++, Java)
• Understanding of basic software lifecycle process, and security development lifecycle.
• Knowledge of Windows and/or Unix, and knowledge of Internet technologies (e.g. HTML, XML, TCP/IP).
• Basic understanding of networking and data communications, and inherent security considerations.

Requirements (Education, Certification, Training, Experience):

• BS degree or equivalent in computer science, electrical engineering, or related field. Equivalent experience may be substituted for formal education.
• Relevant work experience or applied coursework (entry level).

Title: Lead Technical Relationship Manager (Networking)

Location: US- CA, Santa Clara

Req # : 13664

Functional Area: Technical Support

Preferred Experience: Mid-Career Level

Preferred Education: Bachelors Degree

COMPANY PROFILE:

Citrix Systems, Inc. (NASDAQ:CTXS) is a global leading provider of virtual computing solutions that help companies deliver IT as an on-demand service. Founded in 1989, Citrix combines virtualization, networking, and cloud computing technologies into a full portfolio of products that enable virtual work styles for users and virtual datacenters for IT. More than 230,000 organizations worldwide including 100% of the Fortune 100 rely on Citrix to help them build simpler and more cost-effective IT environments. Citrix partners with over 10,000 companies in more than 100 countries. Annual revenue in 2011 was $2.2 billion.

POSITION DESCRIPTION:

Responsible for the analysis, qualification and ownership of high business impact & politically charged support cases with VP level visibility. Responsible for the review of Escalation team case backlog providing technical and case management advice to junior members of the team leveraging established relationships with other teams including Engineering, Sales, Consulting and outside Vendors.

Responsibilities:

• Drives and/or coordinates cross team and cross vendor communications with the goal of aligning the required resources to resolve customer technical issues that span multiple products and vendors.
• Is sought after by management and peers to help resolve the most technically complex, mission critical or politically hot customer issues.
• Act as a SME (Subject Matter Expert) in at least one core Citrix product and demonstrates a solid technical understanding of the entire Citrix Delivery Center.
• Develop and review advanced technical training for internal and external audiences across multiple products or components.
• Plays a key role in the interview and interview planning and training of new team members.
• May participate in a 24x7 on-call rotation.
• Interface with Development and assist the customer with testing or troubleshooting while on –site.
• Provide assistance to Development during remote debug dial-ins.
• Conduct periodic review of open escalations with Developers to ensure proper issue priority assignment.
• Reproduce customer issues in the Laboratory to verify problems and provide feedback to the Development department.
• Create entries in our technical support on-line database to accurately document any incident resolution that is not found in our knowledge base.
• Assistance in developing on-going training programs for the department.
• Promote a team environment by assisting and contributing to fellow Citrix employees whenever necessary to enhance the professional development of everyone within the organization.
• Ability to mentor other engineers on advanced troubleshooting, debugging and case management skills.
• Understand the product direction and customer use-cases and provide input on product & code changes through all points of the product cycle.
• Other duties as assigned

Requirements:

• Load Balancers (NetScaler, F5 , Cisco CSS)
• Network Operating Systems (IOS, CatOS, JunOS)
• Excellent knowledge in common enterprise servers/applications such as Microsoft 2003 Servers and included applications (i.e., Active Directory, File Server, etc), Citrix, RSA ACE Server, LDAP, SSLVPN technologies, etc. to name a few. Server Operating Systems (FreeBSD and Linux)
• Network Protocol Analyzers (tcpdump, Wireshark)Unix Scripting (Shell, Perl, Python)Network Security (SSL/TLS, VPNs, Firewall, IDS/IPS) Working knowledge of commonly used appliances (load balancers, cache devices, packet shapers, protocol analyzers)
• Expert knowledge of HTTP protocol construction and traffic patterns
• Expert knowledge of the TCP/IP protocol stackA strong working knowledge of application layer protocols
• Expert knowledge of L3 protocols (OSPF, BGP)
• Expert knowledge of Layer 4-7 load balancing and SSL acceleration
• Working knowledge of Citrix Presentation Server technologies such as Web Interface, XML brokers, and Secure Ticket Authorities
• Expert knowledge in authentication systems such as LDAP and Radius
• Strong knowledge of VPN technologies such as Citrix SmartAcess and VPN clients
• Strong experience with UNIX (BSD and Linux) server administration and scripting
• Working knowledge of Apache and IIS Web Server administration
• Expert knowledge of L2 technologies (ARP, VLAN, MAC, STP)Working knowledge of Network monitoring and management (SNMP/MRTG/RRD/CACTI)
• Ability to analyze UNIX system crash files and determine failing module
• Ability to analyze UNIX and NetScaler system logs (dmesg, newnslog, aaa.log, AG server logs) and make determinations based on this analysis
• Ability to reference Citrix source code in tandem with Citrix Engineering to determine root cause of a problem you have debugged
• Expert knowledge in configuration and troubleshooting of NetScaler based GSLB solutions
• Diagnose and resolve system performance issues using NetScaler CPU, Memory, and other system performance tools
• Construct lab environments that replicate customer environments and create system traffic using available tools (Black Widow and Tarantula)

Qualifications:

• Must possess a Bachelor of Science in Computer Information Systems or equivalent advanced industry certifications.
• Previous experience as a Senior Escalation Engineer.
• Will to travel up to 20% of the time
• Citrix product certifications required.
• Must have minimum 9 years hands-on troubleshooting experience with Citrix products that includes 5 years with the Escalation team interfacing with the Engineering and Product Management teams.
• Advanced Project Management Classes
We offer our employees competitive compensation and a comprehensive benefits package Citrix is an equal opportunity employer

Title: Lead Web Developer

Location: US- CA, Santa Clara

Req # : 13560

Functional Area: Information Technology

Preferred Experience: Mid-Career Level

Preferred Education: Bachelors Degree

Position Summary:

Citrix is seeking a talented senior-level Web/ Front End Developer to join a new development team and work on exciting new technologies. You’ll need to be exceptional at 2 things:

• 1) Develop JS front end technologies
• 2) Develop in JAVA or PHP back end technologies

POSITION DESCRIPTION:

Responsible for the analysis, qualification and ownership of high business impact & politically charged support cases with VP level visibility. Responsible for the review of Escalation team case backlog providing technical and case management advice to junior members of the team leveraging established relationships with other teams including Engineering, Sales, Consulting and outside Vendors.

Responsibilities:

• Develop and implement solutions across the user interface, application and database.
• Align the integration between development projects and existing systems, software and hardware.
• Handle a single project by yourself - coding, debugging and testing.
• Consider and research emerging technologies to improve current applications, architectures and processes.
• Participate in design brainstorming sessions, technical design reviews, formal code reviews, bug triage, and functional walkthroughs.
• Work in a collaborative development environment, providing assistance & technical guidance to less experienced team members.

Qualifications and Requirements:

• You’re the “best of the best” coding JavaScript, jQuery, web services such as REST and XML, JSON(P), HTML5.
• You can define, code and execute applications in JAVA or PHP.
• Huge plus knowing Apache Sling, OSGi, JCR 2.0 API (Adobe CQ5, CRX Platform).
• Knowledge of file system DB (nodes) and relational DB (MySQL).
• Demonstrated experience working on high-traffic experiences.
• Experience with common MVC programming frameworks.

Title: Network Appliance Hardware Engineer

Location: US- CA, Santa Clara

Req # : 12945

Functional Area: Manufacturing

Preferred Experience: Senior Level

Preferred Education: Bachelors Degree

Position Summary:

This position has technical ownership for assigned products for all aspects of Sustaining Engineering. Responsible for overall product reliability and driving all programs associated with improvements in this area. Specifically responsible for identifying and resolving systemic product/process related issues. Ensures no disruption to production for technical issues, and partners with Materials group on commodity roadmaps and resolving EOL/second sourcing issues. Actively works cross-functionally with Design Engineering, Tech Support, PM, etc on various projects to drive improvements in the overall business. This is a critical position for HW Operations and must demonstrate technical leadership within and outside of Manufacturing.

Primary Duties / Responsibilities:

• Provide technical leadership at the system level for HW Ops and all CM’s and sub-tier suppliers.
• Implements programs to improve product reliability in the field
• Responsible for identifying, evaluating, and resolving systemic product/process defects
• Investigates and resolves technically challenging product related problems.
• Perform detailed failure analysis on critical customer returns, driving to root cause determination and appropriate corrective action.
• Performs technical qualification of new components for second sourcing and EOL issues.
• Develops and implements production test strategy as well as on-going reliability testing.

Qualifications and Requirements:

• Expert knowledge in hardware/software platforms used for mission critical networking systems
• Networking appliances
• Intel multi core processors
• Multi Gigabit serial busses like PCI-E, DDR2, DDR3
• IPMI
• SAS, SATA, RAID
• 10GB transceivers
• Scripting for test/diagnostics
• ORT, HASS
• Strong analog/digital knowledge and expert ability to troubleshoot and resolve complex system level problems. Skilled with standard lab equipment, such as o-scopes, logic analyzers, frequency synthesizers, etc
• Manage multiple projects in parallel, with specific focus on completion to schedule.
• Root cause analysis.
• Excellent verbal and written skills.
• Provide technical leadership to other engineers
• Ability to partner with cross-functional teams in Marketing, Engineering development and Manufacturing
• Bachelor of Science degree in EE or CS, or equivalent; Master of Science degree preferred
• 5+ years’ experience in Hardware design, test, or validation of Networking Appliances
• Must possess strong Hardware technical expertise

Title: Principal, Cloud Solutions Architect

Location: US- CA, Santa Clara

Req # : 13414

Functional Area: Marketing

Preferred Experience: Senior Level

Preferred Education: Masters Degree

COMPANY PROFILE:

Citrix Systems, Inc. (NASDAQ:CTXS) is a global leading provider of virtual computing solutions that help companies deliver IT as an on-demand service. Founded in 1989, Citrix combines virtualization, networking, and cloud computing technologies into a full portfolio of products that enable virtual work styles for users and virtual datacenters for IT. More than 230,000 organizations worldwide including 100% of the Fortune 100 rely on Citrix to help them build simpler and more cost-effective IT environments. Citrix partners with over 10,000 companies in more than 100 countries. Annual revenue in 2010 was $1.87 billion.

POSITION DESCRIPTION:

The Cloud Solutions Architect is responsible for building and maintaining a high level of technical & business alignment between Citrix and our Primary Cloud Partners (Amazon, Rackspace, Microsoft, etc.) The Architect will drive both product and program alignment efforts to maintain and support existing and new business partnerships across engineering, marketing and sales.

Responsibilities:

• Develop and maintain in depth understanding of the Citrix Cloud Technologies and Business Priorities, as well as how each aligns to that of our partners. (Cloud Stack, Open Stack, Hosted Desktops, Desktop as a Service, XenServer, NetScaler)
• Support the agenda developed by the Citrix Alliance, Marketing and Development Teams
• Foster relationships with alliance partner personnel and maintain a matrix of primary counterparts in support of each area of opportunity.
• Lead the development of alliance strategies and plans around driving increased adoption of core Citrix scenarios in various Cloud efforts. Ensure plans are worldwide in scope, up to date and aligned with our business objectives. Plans to include joint vision, goals, and value propositions in addition to technology, go to market and sales strategies.
• Formalize alliance engagements as required to protect mutual interests and help ensure long-term, healthy and growing business relationships using Alliance, Non-Disclosure and Marketing Agreements.
• Enable joint technology collaboration. Work with Alliance Marketing, Product Marketing, Product Divisions and Research & Development Labs to create and execute joint technology strategies.
• Enable go-to-market collaboration. Work with Alliance Marketing to develop and execute joint solutions strategies as well as Citrix Sales to leverage joint assets, maintain a pipeline of opportunities, learn from and communicate successes and share globally.
• Communicate across core team to ensure unified message and front within Citrix.
• Prefer Santa Clara, CA or Seattle, WA candidates, open to Fort Lauderdale, FL as well.

Qualifications:

Product and Technology Leader:

• Must have experience working at the architectural level within large IT organization, and be able to influence the brightest minds within our partner organization.
• Must be a technology thought leader in the markets of server, application and virtualization.
• Must be able to lead the adoption of Cloud technologies.
• Should be able to think out of the box to help create new business processes, positioning statements, product enhancements, and technical tools to generate partner alignment.
• Flexible in adapting to changes within Citrix, and thinks from a big picture perspective when evaluating need for change.

Relationship Skills:

• Must have the ability to communicate with all levels of an enterprise partner including C-level.
• Must have the ability to represent Citrix’s in-depth positioning on Server, desktop and application virtualization strategies to counterparts at all levels.
• Demonstrates excellent listening skills resulting in a high level of partner satisfaction.
• Must be able to listen for opportunities as well as potential relationship issues and address them effectively.
• Must have excellent written skills in the form (especially) of email, but must also understand the importance and effectiveness of picking up the phone or meeting someone face-to-face.

Marketing Savvy:

• Must understand what the marketing mix contains.
• Ideally has worked in a Product Management or Product Marketing role in the past.
• Must be comfortable writing, driving a cross-org / company team to produce results.
• Must possess strong Hardware technical expertise

REQUIREMENTS :

• Strong understanding of Citrix technologies and current direction of industry
• 13+ years of Technical Data Center IT experience
• At least 3 years in an Architectural level position
• Executive presence and an understanding of strengths and weaknesses, as well as personal accountability and integrity
• Ability to quickly understand the drivers and key aspects of a technology / market area
• Effective written, presentation and verbal skills
• Ability to work effectively as member or leader of virtual teams where membership may be across multiple organizations and geographies
• Ability to meet deadlines, ability to achieve and maintain expected productivity levels
• Detail oriented and able to help others set priorities
• Ability to run multiple projects simultaneously
• Broad knowledge and able to think outside the box
• Ability to work independently and make decisions
• Enthusiasm and natural curiosity for technology
• Appropriate academic qualifications
• Minimum undergraduate degree in Computer Science or similar; MS preferred

We offer our employees competitive compensation and a comprehensive benefits package Citrix is an equal opportunity employer

Title: Principal Consultant-Virtualization or Networking

Location: US- CA, Santa Clara

Req # : 11642

Functional Area: Consulting Services

Preferred Experience: Senior Level

Preferred Education: Bachelors Degree

Position Summary:

Has your current job become stale? Do you want to work with cutting edge technology? Are you interested in performance-based career progression? Citrix Consulting has been an integral part of Citrix for 10 years and is continuously looking for IT consultants with strategic, enterprise deployment experience. Our Services organization provides the quickest path to virtualization for our enterprise customers. Through our proven methodology and project-based approach, Consulting drives successful implementations through focused onsite project teams and direct customer interaction. Citrix Consultants undergo a rigorous initial training program, as well as ongoing training for emerging products, focusing on key Citrix technologies and industry adopted certifications.”

The Principal Consultant leads internal and customer-facing projects of medium to large-size or complexity. Principal Consultants often lead all aspects and the development of project deliverables of internal projects (system integration, whitepapers, scalability, and performance tests) to a large extent and can lead most customer engagements. The Principal Consultant effectively and accurately scopes internal and customer facing projects and identifies and positions follow-on work at customers and with stakeholders. The Principal Consultant has developed the foundational skills of consulting and is highly proficient in at least one major Citrix product and the adjacent technologies. The position requires an individual to utilize their skills in the consulting methodology, server-based computing concepts, documentation standards and organization, time management, Citrix products and technologies, software installation, and networking skills on internal Consulting Solutions assignments or client engagements. The Principal Consultant can individually solve problems of higher complexity and assist and guide more junior resources through their problem resolutions.

The position requires a team player that seeks to supplement their skills through the use of project experience, self-study manuals, and point of need training. Good written and verbal communication skills are also required.

Primary Duties / Responsibilities:

• The Principal Consultant leads all aspects of projects of medium complexity and takes responsibility for sections of projects of high-complexity.
• Plans and leads all aspects of basic and intermediate projects.
• Proactively detects technical deficiencies and develops practical, workable solutions to problems.
• Establishes himself\herself as a technical expert with varying industry knowledge.
• Takes full responsibility for overall execution and delivery of critical tasks or projects
• Helps team members, customers and stakeholders understand the connection between industry events / trends and what is going on at Citrix.
• Creates an environment where others feel it is safe to be open and candid, and where conflicting ideas and opinions are regularly discussed.
• Conveys the Citrix vision in very real and relevant terms that others can identify with, helping others see how things will improve as the “future state” draws near.
• Stays focused on department and Citrix strategic priorities and allocates their time and resources accordingly
• Works with and through others to consistently break down barriers between departments.
• Works actively on mentoring and team development with more junior team members.

Qualifications and Requirements:

• Capable of planning and leading all aspects of basic and intermediate projects.
• Proficient in the aspects of project launch and closure.
• Ability to act as technical expert
• Demonstrated ability to coach and mentor
• Proactively seek ways to expand technical knowledge
• Possesses professional maturity and presence
• Good technical, problem solving, and communication skills.
• Bachelor of Science from an accredited university or equivalent experience
• 1-3 yrs experience as a Senior Consultant or equivalent experience.
• Positive customer service attitude
• Willing to travel 80% of the time within the US and Canada
• CCEA and MCSE/MCITP certifications preferred

One of the two following is required:

• (1) Experience with Citrix products such as XenDesktop, XenApp, XenServer or experience with other related Virtualization technologies such as Hyper-V or VMware products.
• (2) Experience with networking technology such as NetScaler, Cisco, and Juniper products.

Title: Principal Product Manager

Location: US- CA, Santa Clara

Req # : 13671

Functional Area: Product Management

Preferred Experience: Senior Level

Preferred Education: Bachelors Degree

Position Summary:

The location for the Principal Product Manager can be worked out of one of our offices in either: Fort Lauderdale-FL, Raleigh-NC, or Santa Clara-CA.

The Principal Product Manager will be part of a team developing and managing the ShareFile product line. The primary focus of this position is to enact alignment and implementation of the individual product strategy with company’s long term company goals, across most internal functions, and across multiple product lines. At this level the position is also responsible for long term strategic planning, cross product initiatives and market validation of new products.

• Create and execute of end-to-end product strategies and lifecycles for multiple product lines, and clearly communicate to stakeholders throughout the organization
• Conduct market validation activities, such as customer prospect interviews and market analysis as part of new product or feature planning.
• Validate product plans against research results and make in-depth strategic recommendations based on seasoned judgment regarding roadmap to Sr. management. These activities will spread across multiple product lines and the Principal Product Manager, Product Management will coordinate these activities.
• Lead the company product process involved from conception to release for all major and minor launches, with emphasis on interactions within the Research and Development department.
• Guide the R&D teams in understanding overall product strategy as it applies to multiple product lines.
• Drive and own the product requirements process across multiple product lines while working collaboratively with key stakeholders to prioritize and validate technology, features, product direction and strategy.
• Drive strategic initiatives to place decision making close to the customer, using feedback to inform tactical and strategic decisions.
• Drive cross team analysis and sharing of data.
• Conduct focused market and customer research regarding product acceptance, usage and success and integrate results directly into the product strategy.
• Develop a deep and broad understanding of the product technologies.
• Become the product expert within the organization for your assigned product lines.
• Actively manage multiple Product Managers through their duties and responsibilities.
• Support the customer base with escalations and customer elevated issues.

Qualifications and Requirements:

• Bachelors degree required in Business, Technology, or relevant discipline
• 10+ years experience in Product Management. Engineering, Product Marketing, or similar areas
• Technical and hands-on experience in server virtualization, storage, and networking
• Background in software release management
• Experience with planning and management of Product Launches
• Experience writing product collateral and white papers, able to present technical information to a variety of audiences, both technical and non-technical.
• Direct Management of employees in a Product Management, Engineering or Product Marketing function.

Title: Principal Product Manager - Citrix Receiver

Location: US- CA, Santa Clara

Req # : 13282

Functional Area: Product Development/Engineering

Preferred Experience: Mid-Career Level

Preferred Education: Bachelors Degree

Position Summary:

The Principal Product Manager will develop and manage plans and features for Citrix Receiver. The primary focus of this position is to enact alignment and implementation of the individual product strategy with Citrix long-term company goals, across most internal functions, and across multiple product lines. At this level the Principal Product Manager is also responsible long-term strategic planning, cross-product initiatives and market validation of new products.

Primary Duties / Responsibilities:

• Create and execute of end-to-end product strategies and lifecycles for Citrix Receiver features, and clearly communicate to stakeholders throughout the organization
• Conduct market validation activities, such as customer prospect interviews and market analysis as part of new product or feature planning.
• Validate product plans against research results and make in-depth strategic recommendations based on seasoned judgment regarding roadmap to Sr. management.
• Lead the company product process involved from conception to release for all major and minor launches, with emphasis on interactions within the Research and Development department.
• Guide the R&D teams in understanding overall product strategy as it applies to multiple product lines.
• Drive and own the product requirements process across multiple product lines while working collaboratively with key stakeholders to prioritize and validate technology, features, product direction and strategy.
• Drive initiatives to place decision making close to the customer, using feedback to inform tactical and strategic decisions.
• Conducts focused market and customer research regarding product acceptance, usage and success and integrate results directly into the product strategy.
• Develop a deep and broad understanding of the product technologies.

Qualifications and Requirements:

• Experience with SaaS, Mobility (iOS, Android) and Data Management is preferred.
• Skilled at customer interactions and expectation management.
• Experience with planning and management of product life cycle in a constrained environment.
• Experience documenting research findings, market analysis and product requirements for both technical and non-technical audiences.
• Demonstrated ability to be both strategic and hands-on.
• Experience presenting to wide ranging audiences, including internal stakeholders, Webinars, trainings, customer visits, trade shows and industry events.
• Coordinate Readiness activities with other internal groups.

Requirements (Education, Certification, Training, Experience)

Bachelor's degree in business and/or technology-related field(s).MBA preferred.

8 -10 years experience in Product Management, Engineering or Product Marketing.

Experience with management of Product Launches.

Contribution to product collateral and white papers, able to present technical information to a variety of audiences, both technical and non-technical.

Title: Product Marketing Manager - XenDesktop

Location: US- CA, Santa Clara

Req # : 13284

Functional Area: Marketing

Preferred Experience: Senior Level

Preferred Education: Masters Degree

Position Summary:

A unique chance to help lead a revolution. Citrix XenDesktop is forever changing the way we work and play as our customers provide desktops and apps as a service to any device. We are looking for a Sr. Product Marketing Manager with a strong voice for both technical and strategic audiences. This position will cover the full range of XenDesktop technologies and develop specific marketing messaging, plans and content for XenDesktop to continue to grow the market, increase adoption and differentiate from alternative solutions.

The PMM, XenDesktop will oversee market research, monitor competitive activity and identify customer needs. In addition to, establish pricing strategies and work with sales, engineering, manufacturing and sales to develop new products or enhance existing product(s) or product line(s). The Product Marketing Manager will participate with other senior managers to define market requirements for the XenDesktop product line with the development of content for promotional activities, and product launches.

Activities may include technical sales support; product promotional activities and field readiness. Assess market penetration, and product positioning to drive competitive advantage, revenue and market share. Lead new product definition with joint departments. Lead the efforts of market research, monitoring competitive activity, and identifying customer needs. Develop marketing tools for successful product introductions. Communicate customer feedback to engineering, manufacturing and sales to enhance existing product(s) or product line(s).

Qualifications:

• Experience in virtualization markets, networking and security.
• Prior product marketing experience and direct ownership of volume-based hardware and software products.
• A thorough understanding of virtualization technology and competitors is required.
• Experience marketing products through a multi-tiered channel sales model.
• Ability to make decisions independently and/or as part of team.
• Excellent leadership, negotiation & persuasion skills.
• Strategic vision planning and the ability to translate this into an actionable plan.
• Strong customer orientation.
• Effective written, verbal and presentation skills; Ability to document ideas in plans and MRD’s.
• Experience integrating external technologies into product (e.g. OEM, M&A, etc.)
• Ability to run multiple projects simultaneously.
• Experience with OEM PC manufacturers and eco-system.

Requirements(Education, Certification, Training, Experience):

• Minimum 8 years of Product Marketing experience, at least 5 years of management preferred.
• Bachelors of Computer Science, Bachelors of Engineering, or advanced degree with equivalent experience.
• Channel Knowledge & Support
• Industry Knowledge of Market Drivers
• Product and Program Strategy
• Market Plan Creation
• Program Launch
• Program Management
• Metrics. Measurement & Reporting
• Budget Planning & Management

Title: Senior Director, Global Strategic Alliances

Location: US- CA, Santa Clara

Req # : 13628

Functional Area: Marketing

Preferred Experience: Senior Level

Preferred Education: Masters Degree

Position Summary:

The Sr. Director of Global Strategic Alliances reports directly to the VP of Global Strategic Alliances. This leader is responsible for Citrix’s Strategic Alliance with HP and the technology relationships with IBM and Fujitsu driving the relationships globally, and will work with a direct and cross functional leadership to set the strategy, governance and operational plans. This position requires an experienced leader with strong strategy, executive and general management experience.

The leader will have a strong knowledge of IT systems and services industry as well as a track record of successfully executing alliance relationships. It will require leading a direct and virtual team across Alliances, Marketing, Sales, Product, M&A and Legal . Strong strategic and operational skills are needed to define a common strategy , as is comfort working at executive level to shape and align the strategic agenda of different companies and groups.

Primary Duties / Responsibilities:

• Single executive responsible for Citrix’s Platform Partnerships globally
• Define the Global Alliance Strategy for the platform relationship in conjunction with the cross functional leadership.
• Create Business Plans and appropriate team structure with roles and responsibilities across matrixes organization to execute globally
• Develop and manage a cohesive, result oriented team direct and extended team to achieve objectives
• Drive priority and responsibilities trade offs across the extended team and align measures and compensation to team goals.
• Defining joint solutions, value propositions and RTM motions required for success
• Work with Marketing, Sales and Channel leadership to develop Go-to-Market motions required for success
• Acts as trusted advisor to the platform partners and Citrix lines of business on business and strategic issues relating to Citrix and the platform partners
• Define Governance structure to drive accountability though appropriate performance Metrics
• Drive Executive Mapping and interlock to support plans and governance
• Responsible for managing conflict/controversial situations, including customer/client negotiations.

Qualifications and Requirements:

• BA/BS required. MBA desired.
• 10+ years experience in leadership/strategic positions including director level experience in managing complex legal and financial transactions
• Strategic alliance, third-party/ISV relationship management in high-growth software or systems technology companies. Direct knowledge of HP, IBM and Fujitsu desired
• Strong experience and comfort in working and leading teams globally – esp in Americas, Europe and Asia Pacific
• Strong matrix-management orientation and collaboration skills in a high-growth global technology leader
• Strong grounding in systems and software technology, including knowledge of Citrix and platform products and solutions
• Good understanding and appreciation for new technologies and their potential market impact.
• Ability to lead development of joint value proposition along with GTM strategy for strategic alliance partners

Title: Senior Software Test Engineer - CloudStack

Location: US- CA, Santa Clara

Req # : 12862

Functional Area: Product Development/Engineering

Preferred Experience: Senior Level

Preferred Education: Bachelors Degree

Position Summary:

Citrix is seeking a senior QA engineer with specialized skills in the development of systems for automated test of cloud infrastructure software.

CloudStack is a cloud infrastructure software product, managing the orchestration of virtual machines, networks, and storage across entire datacenters, with particular emphasis on large-scale, carrier-grade deployments.

This role will involve the development of systems for automated test as part of our continuous integration and test framework. You will be responsible for quality assurance covering a wide range of functionality, reliability, and scalability aspects.

This role bridges QA automation, devops, and software development. You will be focused on automated testing, including the design of the testing infrastructure, development of automated test cases and the framework in which they run, and the management of the hardware resources in our QA and CI installations.

You will be a technical member of the team in Santa Clara, working most closely with peer teams in Hyderabad and Bengaluru, India. This is a rare opportunity to participate in the software development process of a major software company with both open- and closed-source projects at the core of the strategy.

Responsibilities:

• Development of new unit, functional, system, and scalability tests.
• Design and management of our internal continuous integration and automated test system.
• Automated and manual triage of test failures.
• Reporting on software quality metrics.
• Collaboration with peer teams within Citrix.
• Collaboration with members of the open-source community, with all your work being publicly visible.

Qualifications:

Bachelor's degree or better, preferably in software engineering or computer science.

5+ years experience of automated test development or other software development.

Experience of Java and Python are strongly preferred. CloudStack is written in Java, with the system test framework written in Python. Consideration will be given to development experience in other languages as appropriate.

Development experience using agile methodology.

Candidates must demonstrate deep and broad understanding of the problems involved in building large distributed systems, and would be able to design and develop solutions to those problems.

Experience in the following areas would all be additionally valuable:

Server virtualization in general, and Xen or XenServer in particular.

Datacenter-scale deployments, in particular the networking aspects.

Exposure to open source development.

Experience working with a globally distributed team would be a strong plus.

Title: Senior Product Marketing Manager - Cloud Platforms

Location: US- CA, Santa Clara

Req # : 12965

Functional Area: Product Development/Engineering

Preferred Experience: Mid-Career Level

Preferred Education: Bachelors Degree

Position Summary:

Senior Product Marketing Manager, Cloud Platforms

Citrix technologies power some of the world’s largest and most innovative public cloud computing environments. The Senior Product Marketing Manager, for Cloud Platforms will be a key member of the Citrix Cloud product team and will focus on positioning Citrix as the go to leader for any organization looking build, manage and deploy an infrastructure cloud environment. This person is specifically responsible for driving the adoption and success of our market leading cloud platform, focused on developing keypositioning and messaging, packaging and pricing, sales collateral, and training and evangelism to sales, partners, and customers.

Job Duties:

• Create a go-to-market strategy to successfully launch products and solutions and lead successful execution of this plan across functional teams through out Citrix.
• Develop content and training that resonates with service providers, Web 2.0 businesses and enlightened enterprises, relating product capabilities in terms that they understand, care about, and are willing to pay for.
• Sales enablement – communicate the value proposition of the products to the sales team and develop the sales tools that support the selling process of our products
• Partnering strategy – plan the overall partner and alliance strategy and manage the cross-functional implementation of theplan.
• Evangelize strengths and opportunities as well as become the thought leader for cloud through social means: twitter, blogging, webinars, podcasts, etc.
• Develop content and tools: whitepapers, sales presentations, competitive positioning and beat sheets, sales tools, master messaging docs and FAQs, blogs, etc

Requirements:

• 7+ years experience in product marketing at an infrastructure software company or large-scale cloud services vendor.
• Domain experience in Hosting Service Provider, SaaS or compute cloud markets preferred.
• Excellent written and verbal communication skills. Ability to translate technology features into business benefits. Previous experience interacting with C-level executives.
• Technical understanding of datacenter or infrastructure management software space preferred. Aptitude to quickly come up to speed on new technology concepts. Passion to evangelize a disruptive newtechnology.
• Demonstrated success in leading cross-functional teams and effective project management and analytical/decision-making skills.
• BA/BS degree

Title: Security Software Development Engineer

Location: US- CA, Santa Clara

Req # : 13110

Functional Area: College Recruiting - Engineering

Preferred Experience: Entry Level

Preferred Education: Associates Degree

Position Summary:

Entry position that performs security analysis on existing or new products and provides security guidance and input to product engineers. Works on problems of limited scope. Learns and follows standard practices and procedures. Normally receives general guidance and/or direction on routine work to achieve overall program performance, schedule and quality standards.

Primary Duties / Responsibilities:

• Performs tasks of limited scope involving product security analysis and providing security guidance on potential security issues in software components.
• Applies established security principles and practices to complete assignments and ensure quality output.
• Solicits input and expertise to carry out assignments correctly.
• Establishes and maintains thorough and accurate documentation of all work.
• Communicates technical issues within scope of assignment.
• Assists in the provision of security guidance materials and training for product engineers.
• Conducts reviews of specific security fixes as necessary.
• Performs overall security analysis of developed software and reports on overall security status and specific identified issues.

Qualifications (Knowledge, Skills, Abilities):

• Demonstrated understanding of Computer Science fundamentals (e.g. algorithms, data structures).
• Basic understanding of most common software vulnerabilities and standard secure coding practices.
• Basic proficiency in a programming language(s) (e.g. C, C++, Java)
• Understanding of basic software lifecycle process, and security development lifecycle.
• Knowledge of Windows and/or Unix, and knowledge of Internet technologies (e.g. HTML, XML, TCP/IP).
• Basic understanding of networking and data communications, and inherent security considerations.

Requirements (Education, Certification, Training, Experience):

• BS degree or equivalent in computer science, electrical engineering, or related field. Equivalent experience may be substituted for formal education.
• Relevant work experience or applied coursework (entry level)

Title: Release Manager, Cloud Networking

Location: US- CA, Santa Clara

Req # : 13498

Functional Area: Product Development/Engineering

Preferred Experience: Senior Level

Preferred Education: Bachelors Degree

Position Summary:

Would you like to join the company which helps build the core infrastructure of the world's biggest Clouds? Did you know that 70% of today's web activity from the most trusted brands is transacted by our products and 90% of the ever-evolving cloud computing activity is supported by our software?

In the role of a Release Manager, you will lead development of next-generation Cloud Networking Products, specifically focusing on Service and Application Delivery Controllers, used by the world's largest Cloud and online business providers.

The release manager serves as the overall owner of releases and platforms and guarantees smooth, timely and on-quality delivery. The ideal candidate will use his or her strong understanding of technology to coordinate across various teams, improve life cycle engineering processes for efficiency and track projects and quality metrics.

The candidate will use his business skills to facilitate product discussions and will represent the projects status to stakeholders.

Primary Duties / Responsibilities:

• Performs tasks of limited scope involving product security analysis and providing security guidance on potential security issues in software components.
• Applies established security principles and practices to complete assignments and ensure quality output.
• Solicits input and expertise to carry out assignments correctly.
• Establishes and maintains thorough and accurate documentation of all work.
• Communicates technical issues within scope of assignment.
• Assists in the provision of security guidance materials and training for product engineers.
• Conducts reviews of specific security fixes as necessary.
• Performs overall security analysis of developed software and reports on overall security status and specific identified issues.

Qualifications (Knowledge, Skills, Abilities):

• BS in Computer Science or related field, MS preferred
• 7+ years software development experience including networking protocols (TCP/IP)
• Strong ability to learn and understand new technologies
• Strong experience implementing efficient engineering processes
• Strong verbal and written communication skills and strong inter-personal skills
• Knowledge of web technologies and HTTP protocols
• Excellent Team Player and quick learner

Desired Requirements:

• The ability to work in an agile and dynamic environment
• Goal-oriented attitude and demeanor, self-motivated and able to work through roadblocks and manage a project from start to finish
• Positive attitude and able to adapt to an interrupt driven, fast paced environment

Title: Senior Software Release Manager - Cloud Gateway

Location: US- CA, Santa Clara

Req # : 12455

Functional Area: Product Development/Engineering

Preferred Experience: Senior Level

Preferred Education: Bachelors Degree

Position Summary:

Would you like to join the company who has been allowing over 230,000 organizations around the world build simpler and more cost-effective IT environments enabling virtual work-styles for users and customers? Did you know that 90% of today's web activity from the most trusted brands is transacted by our products along with 90% of the ever-evolving cloud computing activity is supported by our software?

Citrix Receiver and Gateway group is responsible for delivering innovative solutions with Receiver and HDX. This team drives and develops the self-service end user experience on all device types with high performance delivery across all networks.

In the role of Senior Software Release Manager, you will lead development of next-generation application delivery solutions supporting user self service access to web, Saas, Documents and mobile apps from any device, anywhere, including end point posture, authentication and authorization mechanisms combined with sophisticated, high-performance access management and control.

The software release manager serves as a liaison between various engineering teams to guarantee smooth, timely and on-quality delivery of software products. The ideal candidate will use his strong understanding of technology to coordinate across various teams, improve life cycle engineering processes for efficiency, track projects and quality metrics. The candidate will use his business skills to facilitate product discussions, and will represent the projects status to stakeholders.

Qualifications:

• BS in Computer Science, MS preferred
• 8+ years software development experience, minimum 3 years focused on implementation of network server technologies.
• Strong ability to learn and understand new technologies
• Strong experience implementing efficient engineering processes
• Strong verbal and written communication skills and strong inter-personal skills
• Knowledge of web technologies, HTTP protocols and web proxy or web server design.
• Knowledge Systems/Server software development, multi-threaded programming, networking concepts/fundamentals.
• Knowledge of Unix/Linux development platform, network and systems programming + debugging.
• Proficiency in C/C++
• Excellent Team Player and quick learner

Desired Requirements:

• The ability to work in an agile and dynamic environment
• Goal-oriented attitude and demeanor, self motivated and able to work through roadblocks and manage a project from start to finish
• Positive attitude and able to adapt to an interrupt driven, fast paced environment

Title: Senior Software Test Engineer - Networking

Location: US- CA, Santa Clara

Req # : 13494

Functional Area: Information Technology

Preferred Experience: Mid-Career Level

Preferred Education: Bachelors Degree

Position Summary:

About the Group: A very technical and hand on team responsible for platform, feature, system and scale tests — including performance characterization & performance benchmarking for the CITRIX Application Delivery Controller product line (netscaler). The members of this team drive the development of the test collateral, test execution, development of automated test suites, develop marketing performance data sheets and interact with development leads, product management, and field facing teams.

About the Role: Primary owner of the performance characterization, performance benchmarking, test collateral design & development, automation development, test execution and market facing performance data sheet ownership of the Application Delivery Controller product line. Demonstrates expertise in a variety of test and QA practices, concepts and procedures. Relies on extensive judgment and wide-ranging test experience to plan and accomplish goals with engineering team(s). Performs consultation on complex projects. Provides leadership and coordination across multiple concurrent projects with complex issues where analysis of situations or data requires both broad and in-depth evaluation of variable factors. Assists Leads and Software Test Engineers in all aspects of the quality control process. Works closely with development leads and product marketing teams in defining the end to end product performance data sheets.

Responsibilities:

• Responsible for driving the planning and execution of L4-L7 performance testing of software & hardware product features.
• Provides guidance and leadership to other engineers and management on functionality, efficacy and quality.
• Leads conception and writing of performance test strategy and/or performance test cases and test automation for major release/core functional areas.
• Presents software defect tracking updates and reports to various stakeholders through the entire project release.
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements into the overall process and anticipating their application in future projects.
• Represents group in project team meetings and accurately communicates results.
• Maintains and drives continuous quality improvement in meeting internal and external customer requirements.

Qualifications:

• Demonstrated expert level knowledge in L4-L7 performance test methodologies, QA process, defect tracking, and software release cycle.
• Demonstrated ability to apply appropriate test methodologies including writing test plans and test cases.
• Significant knowledge of OS (Linux, Windows, BSD), L2/L3 networking (VLANs, routing) and L4-L7 networking (TCP/IP, UDP, SNMP, NAT, SSL, Load Balancing, HTTP, etc.).
• Hands on experience with tools such as Sniffer, Ethereal/WireShark and networking traffic test boxes such as IXIA, Sprirent, Breaking Point
• Scripting/language proficiency (such as Java, PERL, Tcl, Expect, Shell scripting) Good understanding of load balancers

Requirements:

• BS or MS degree or equivalent in computer science, or related field.
• Minimum 8+ years of directly related work experience. Equivalent experience may be substituted for formal education.
• 5+ years of experience in software release cycle.

Title: Software Development Engineer - CloudStack

Location: US- CA, Santa Clara

Req # : 13007

Functional Area: College Recruiting - Engineering

Preferred Experience: Entry Level

Preferred Education: Bachelors Degree

Position Summary:

December 2011 or May 2012 Graduates

We are looking for a new college grad to work in the Cloud team at Citrix.

The software engineer will be assigned to develop, troubleshoot, and debug moderate software components of moderate complexity with increased responsibility for planning and implementation. Involved with moderate scope development activity involved in programming/coding, testing and troubleshooting activities. Assumes increasing responsibility as a solid technical contributor in a group.

Qualifications and Requirements:

• Solid experience in one or more relevant programming languages (e.g. C, C++, Java), operating systems (e.g. Windows, UNIX) and OS concepts.
• Extensive knowledge and discipline in software engineering process.
• Expertise with more advanced programming environments and concepts (e.g. J2EE, OS internals, network appliances)
• Proficiency with software development project estimation, engineering tools, and concepts
• Understanding of security concepts
• Upcoming new college grad with BS degree or equivalent in computer science, electrical engineering, or related field. For individuals holding an advanced degree in one of these fields, additional years of formal education may be regarded as equivalent work experience.
• 2+ years of directly related work experience

Title: Software Development Eng

Location: US- CA, Santa Clara

Req # : 13426

Functional Area: College Recruiting - Engineering

Preferred Experience: Entry Level

Preferred Education: Bachelors Degree

Position Summary:

Entry position that develops, troubleshoots, and debugs software components for iOS client App. Works on problems of limited scope. Learns and follows standard practices and procedures. Normally receives general guidance and/or direction on routine work to achieve overall program performance, schedule and quality standards. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Collaborates daily with engineers, product design, security, globalization, product managers and testing team located across multiple time zones.

• Performs tasks of limited scope involving programming/coding, troubleshooting and testing of software components.
• Applies software process methodologies to complete assignments and ensure quality output.
• Performs unit tests to verify the functionality, accuracy, and efficiency of developed or enhanced software.
• Solicits input and expertise to carry out assignments correctly.
• Establishes and maintains thorough and accurate documentation of all work.
• Communicates technical issues within scope of assignment.
• Performs maintenance functions to correct errors as necessary.
• Networks with key contacts outside own area of expertise and other departments on technical matters.

Qualifications and Requirements:

• Demonstrated understanding of Computer Science fundamentals (e.g. algorithms, data structures).
• Basic proficiency in a programming language(s) Java, C++, Objective-C
• Understanding of basic software lifecycle process.
• Knowledge of iOS ,Cocoa, Cocoa Touch, Xcode and Instruments
• Basic understanding of networking and data communications.
• Experience with using version control repositories such Perforce.
• Understanding of small form factor User interface Design
• BS degree or equivalent in computer science, electrical engineering, or related field. Equivalent experience may be substituted for formal education.
• 1 year minimum relevant work experience or applied coursework (entry level).

Title: Software Test Engineer - Networking

Location: US- CA, Santa Clara

Req # : 13495

Functional Area: Information Technology

Preferred Experience: Mid-Career Level

Preferred Education: Bachelors Degree

Position Summary:

About the Group:

A very technical and hand on team responsible for platform, feature, system and scale tests — including performance characterization & performance benchmarking for the CITRIX Application Delivery Controller product line (netscaler). The members of this team drive the development of the test collateral, test execution, development of automated test suites, develop marketing performance data sheets and interact with development leads, product management, and field facing teams.

About theRole: We are seeking a Sr Software Development Engineer in Test, responsible for End-to-End test execution and test automation for L4-L7 network technologies. Primary owner of the test automation, test planning, test case design and interaction with developers in creating solutions to improve quality of software products and their performance. Performs consultation on complex projects. Maintains and drives continuous quality improvement in meeting internal and external customer requirements. Communicates and coordinates with managers, other peer testers and developers to build alignment between cross-functional groups. Assists Leads and software test engineers in all aspects of the quality control process.

Primary Duties / Responsibilities:

• Develop and execute test cases
• Develop automated scripts
• Perform problem analysis, submit bugs and verify bugs
• Communicate test results to other engineers and management
• Install Citrix and other network infrastructure products per network design
• Assist in deployments and customer support activities
• Be a good team player

Qualifications and Requirements:

• 5-7 years of network testing or related industry experience
• Significant knowledge of FreeBSD, Windows Operating Systems and L2-L7 networking ( VLANs, TCP/IP, HTTP, SSL, Caching, etc.).
• Proficiency in Unix, Perl, Ruby, tcl/tk, C or any scripting language
• Optional: Experience with databases - MYSQL, MSSQL. Prior experience in testing mysql/sqlserver protocols
• Exposure to various windows OS, Mac OS, Linux ➢ Demonstrated expert level knowledge in test methodologies, QA process, defect tracking, and software release cycle.
• Demonstrated ability to apply appropriate test methodologies including writing test plans and test cases.

Educational Experience:

• BS degree in Computer Science or related fields
• MS preferred or equivalent experience

Personal Attributes:

• Aptitude to learn new technology quickly and adapt to new feature testing/new assignments faster
• Self starter - highly motivated and able to work productively with minimal guidance
• Strong team player with ability to deal with stress
• Should be able to prioritize tasks
• Should have the ability to deliver high quality software under aggressive release schedules

Title: Software QA Engineer 4

Location: US- CA, Santa Clara

Req # : 13767

Functional Area: Product Development/Engineering

Preferred Experience: Mid-Career Level

Preferred Education: Bachelors Degree

Position Summary:

Engineering Lab Solutions Specialist responsible for design, setup, administration, maintenance of lab used to deliver world class best quality Citrix products. Demonstrates expertise in a variety of networking, storage, desktop computing technologies to keep product engineering lab up and running 24/7/365 with 99.999% availability. Relies on extensive judgment and wide-ranging experience to plan and accomplish goals with product architects, software/hardware/QA teams, product management, product support and field organizations. Performs consultation on complex projects. Applies expertise in dealing with complex technical issues where analysis of situations or data requires both broad and in-depth evaluation of variable factors. Exercises judgment in providing guidance regarding methods, techniques and evaluation criteria for obtaining results.

Primary Duties / Responsibilities

• Owns design, setup, maintenance, administration of multi vendor lab infrastructure products related to networking, storage, server computing space to simulate thousands of users;
• Setup, Monitor, Administer internal early/beta test environments for user testing, of Citrix products going through product development life cycle, prior to release.
• Assist in design, estimation, plan, execute, maintain test topologies covering top-10 Citrix customer network environments
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements into the overall process and anticipating their application in future projects.
• Applies maturity in experience to meet ROI, develop and implement best practices in software testing, and evangelize improvements with engineering team(s)
• Evaluate, Select, Recommend, Procure, Setup diverse set of third party products applicable to Citrix products customer usage and test environments.
• Acts as liaison between product engineering and Corporate IT, Finance, Shipping & Receiving, Corporate Security

Qualifications (Knowledge, Skills, Abilities)

• Demonstrated expert level administration skills in Microsoft Windows server/desktop, Linux, Virtualization, NetApp storage technologies.
• Demonstrated expert level administration skills in Routers, Ethernet switches, VPNs, Firewalls, Internet connectivity up links.
• Significant knowledge in how networking products are developed and tested with emphasis in functional, endurance/longevity, reliability, stress/scalability testing of L4-L7 networking products.

Requirements (Education, Certification, Training, Experience):

• BS or MS degree or equivalent in computer science, electronics, electrical engineering, or related field. For individuals holding an advanced degree in one of these fields, additional years of formal education may be regarded as equivalent work experience.
• Minimum 8+ years of directly related work experience. Equivalent experience may be substituted for formal education.
• At least 5 years of experience in working with product engineering teams of L2-L7 networking products

Title: Sr Manager Test & Release - Mobility Applications

Location: US- CA, Santa Clara

Req # : 12855

Functional Area: Product Development/Engineering

Preferred Experience: Senior Level

Preferred Education: Bachelors Degree

Primary Duties / Responsibilities:

The ideal candidate will have demonstrated experience in effectively performing the following activities: In the Development Cycle, the Release Lead should be capable of performing the following responsibilities:

• Be involved in goal commitment and influence feature and functionality acceptance or rejection (e.g. third party devices, upgrade paths, OS and SP support, legacy feature support, proper new feature support, etc…)
• Ensure effective goal and dashboard tracking.
• Review the team’s development, automation, and test plans and ensure complete planning, specifically for components whose different aspects are covered by different teams
• Ensure schedules conform to global milestones and coordinate changes to schedules when milestones change
• Identify technical risks and work with teams to resolve or mitigate them
• Assure dev-test pairing are conducted properly
• Assure the bug tracking setup (components, features, etc) is deterministic and ideal for the closedown
• Assure all components of the DVD layout have owners who will sign on the quality thereof
• Proactively look for and investigate inefficiencies within the development cycle and help to resolve
• Identify release vehicles and delivery strategies for a feature using R3 model
• Create and communicate processes for each deliverable within the Closedown
• Ensure appropriate Build strategies for TCs are in place (project wide branching strategy, usage of VBLs, SDK version usage, TCR models, etc)
• Be able to understand the morale of the team, frustrations, and challenges, and react empathetically while still achieving results

Responsibilities:

• Track global teams progress towards relevant product milestones through daily status, weekly status, trends meetings, and other mechanisms
• Identify teams impacted by new goals and assure acceptance and coverage by those teams or rejection as necessary
• Ensure the proper contents are in the DVD layout
• Address escalations on conflicts in determination of which CPRs are critical
• Look for and investigate inefficiencies within the closedown and help to resolve
• Provide technical status on high-profile issues when they are identified
• Attend all related DAT meetings to identify project risks and issues and communicate them to the DAT team and the release managers
• Communicate status of project and appropriate intervals
• Track the “Request to Integrate” process in order to incorporate LCM fixes most effectively
• Assure appropriate Build strategies are in place (audit the contents of the build from an SDK version perspective, locking trees, etc)

Scope of Work at Manager of Products level:

• Works on diverse issues where analysis of situations or data requires an in-depth evaluation identifiable multiple variable factors. Exercises solid independent judgment in methods, techniques and evaluation criteria for obtaining results.
• Contacts pertain to matters often involving coordination among groups.
• Acts independently to determine methods and procedures on new or special assignments.
• Robust project planning/execution skills including estimating, scheduling, and executing on committed schedules
• Ability to communicate well at the executive level.
• Ability to mentor junior personnel.

Qualifications (Knowledge, Skills, Abilities):

• Solid understanding of C++, Objective-C and C.
• Solid understanding of applications frameworks.
• Proficiency in IDE’s (Xcode, interface builder)
• Solid understanding of Mac and iOS Application development process.
• Experience with using version control repositories such Perforce/Git.
• Solid understanding of Core Data and Networking Technologies.
• Experience in writing Kernel Extensions for Mac OS X.
• Experience in using performance optimization tools is also a plus.
• Experience in small form factor User interface Design.
• Solid understanding of Apple’s User Interface Guidelines.
• Experience with OpenGL and 3D graphics.
• Experience with Agile development.
• Experience with Virtualization technologies.
• Experience with working across multiple Geo’s.

Requirements (Education, Certification, Training, Experience):

• Minimum of 9+ years of directly related work experience.
• Must have shipped at least two commercially available product on Mac OS or iOS.
• Strong experience in development for Mac OS and iOS.

Title: Software QA Engineer 4

Location: US- CA, Santa Clara

Req # : 13767

Functional Area: Product Development/Engineering

Preferred Experience: Mid-Career Level

Preferred Education: Bachelors Degree

Position Summary:

Engineering Lab Solutions Specialist responsible for design, setup, administration, maintenance of lab used to deliver world class best quality Citrix products. Demonstrates expertise in a variety of networking, storage, desktop computing technologies to keep product engineering lab up and running 24/7/365 with 99.999% availability. Relies on extensive judgment and wide-ranging experience to plan and accomplish goals with product architects, software/hardware/QA teams, product management, product support and field organizations. Performs consultation on complex projects. Applies expertise in dealing with complex technical issues where analysis of situations or data requires both broad and in-depth evaluation of variable factors. Exercises judgment in providing guidance regarding methods, techniques and evaluation criteria for obtaining results.

Primary Duties / Responsibilities

• Owns design, setup, maintenance, administration of multi vendor lab infrastructure products related to networking, storage, server computing space to simulate thousands of users;
• Setup, Monitor, Administer internal early/beta test environments for user testing, of Citrix products going through product development life cycle, prior to release.
• Assist in design, estimation, plan, execute, maintain test topologies covering top-10 Citrix customer network environments
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements into the overall process and anticipating their application in future projects.
• Applies maturity in experience to meet ROI, develop and implement best practices in software testing, and evangelize improvements with engineering team(s)
• Evaluate, Select, Recommend, Procure, Setup diverse set of third party products applicable to Citrix products customer usage and test environments.
• Acts as liaison between product engineering and Corporate IT, Finance, Shipping & Receiving, Corporate Security

Qualifications (Knowledge, Skills, Abilities)

• Demonstrated expert level administration skills in Microsoft Windows server/desktop, Linux, Virtualization, NetApp storage technologies.
• Demonstrated expert level administration skills in Routers, Ethernet switches, VPNs, Firewalls, Internet connectivity up links.
• Significant knowledge in how networking products are developed and tested with emphasis in functional, endurance/longevity, reliability, stress/scalability testing of L4-L7 networking products.

Requirements (Education, Certification, Training, Experience):

• BS or MS degree or equivalent in computer science, electronics, electrical engineering, or related field. For individuals holding an advanced degree in one of these fields, additional years of formal education may be regarded as equivalent work experience.
• Minimum 8+ years of directly related work experience. Equivalent experience may be substituted for formal education.
• At least 5 years of experience in working with product engineering teams of L2-L7 networking products

Title: Sr Manager Test & Release - Mobility Applications

Location: US- CA, Santa Clara

Req # : 12855

Functional Area: Product Development/Engineering

Preferred Experience: Senior Level

Preferred Education: Bachelors Degree

Primary Duties / Responsibilities

• The ideal candidate will have demonstrated experience in effectively performing the following activities:

In the Development Cycle, the Release Lead should be capable of performing the following responsibilities:

• Be involved in goal commitment and influence feature and functionality acceptance or rejection (e.g. third party devices, upgrade paths, OS and SP support, legacy feature support, proper new feature support, etc…)
• Ensure effective goal and dashboard tracking.
• Review the team’s development, automation, and test plans and ensure complete planning, specifically for components whose different aspects are covered by different teams
• Ensure schedules conform to global milestones and coordinate changes to schedules when milestones change
• Identify technical risks and work with teams to resolve or mitigate them
• Assure dev-test pairing are conducted properly
• Assure the bug tracking setup (components, features, etc) is deterministic and ideal for the closedown
• Assure all components of the DVD layout have owners who will sign on the quality thereof
• Proactively look for and investigate inefficiencies within the development cycle and help to resolve
• Identify release vehicles and delivery strategies for a feature using R3 model
• Create and communicate processes for each deliverable within the Closedown
• Ensure appropriate Build strategies for TCs are in place (project wide branching strategy, usage of VBLs, SDK version usage, TCR models, etc)
• Be able to understand the morale of the team, frustrations, and challenges, and react empathetically while still achieving results

Responsibilities:

• Track global teams progress towards relevant product milestones through daily status, weekly status, trends meetings, and other mechanisms
• Identify teams impacted by new goals and assure acceptance and coverage by those teams or rejection as necessary
• Ensure the proper contents are in the DVD layout
• Address escalations on conflicts in determination of which CPRs are critical
• Look for and investigate inefficiencies within the closedown and help to resolve
• Provide technical status on high-profile issues when they are identified
• Attend all related DAT meetings to identify project risks and issues and communicate them to the DAT team and the release managers
• Communicate status of project and appropriate intervals
• Track the “Request to Integrate” process in order to incorporate LCM fixes most effectively
• Assure appropriate Build strategies are in place (audit the contents of the build from an SDK version perspective, locking trees, etc)

Scope of Work at Manager of Products level:

• Works on diverse issues where analysis of situations or data requires an in-depth evaluation identifiable multiple variable factors. Exercises solid independent judgment in methods, techniques and evaluation criteria for obtaining results.
• Contacts pertain to matters often involving coordination among groups.
• Acts independently to determine methods and procedures on new or special assignments.
• Robust project planning/execution skills including estimating, scheduling, and executing on committed schedules
• Ability to communicate well at the executive level.
• Ability to mentor junior personnel.

Qualifications (Knowledge, Skills, Abilities):

• Solid understanding of C++, Objective-C and C.
• Solid understanding of applications frameworks.
• Proficiency in IDE’s (Xcode, interface builder)
• Solid understanding of Mac and iOS Application development process.
• Experience with using version control repositories such Perforce/Git.
• Solid understanding of Core Data and Networking Technologies.
• Experience in writing Kernel Extensions for Mac OS X.
• Experience in using performance optimization tools is also a plus.
• Experience in small form factor User interface Design.
• Solid understanding of Apple’s User Interface Guidelines.
• Experience with OpenGL and 3D graphics.
• Experience with Agile development.
• Experience with Virtualization technologies.
• Experience with working across multiple Geo’s.

Requirements (Education, Certification, Training, Experience):

• Minimum of 9+ years of directly related work experience.
• Must have shipped at least two commercially available product on Mac OS or iOS
• Strong experience in development for Mac OS and iOS.

Title: Sr Security Software Development Engineer

Location: US- CA, Santa Clara

Req # : 13645

Functional Area: Product Development/Engineering

Preferred Experience: Mid-Career Level

Preferred Education: Bachelors Degree

Position Summary:

Experienced security engineer, assigned to conduct detailed security analysis and provide short term mitigation guidance and longer term technical direction to product engineers. Involved with overall planning and execution of security assurance activities across a range of products or features. Ability to multitask; works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Interacts with senior internal and external personnel. Takes initiative to plan and execute own work assignments. Often acts as a Tech Lead on complex projects and may be a sub-group Lead.

Primary Duties / Responsibilities:

• Conducts security analysis of complex software components and provides technical direction on needed security assurance activities, including security code review, application level security analysis, security education and training, threat modeling, secure coding standards.
• In addition to hands-on technical development activities, provides guidance in the analysis and conceptual design of proposed projects.
• Participates in determining feasibility of proposed projects and the overall plan for implementation.
• Operates as Subject Matter Expert and/or owner of multiple moderate-complex software modules.
• Responsible for leading the integrity of technical work on significant concurrent projects.
• Acts as technical lead to direct requirements analysis, and writing of security engineering requirement(s) and design specifications for projects of moderate to complex scope.
• Reviews progress and evaluates results of assigned technical projects and process against conformance to plans and specifications making recommendations based on the results. Documents accordingly.
• Networks with key contacts outside own area of expertise and other departments on technical matters.
• Generally provides technical direction, delegation, and project management within a project team with increased leadership of others.
• Recommends and executes continuous quality improvement in meeting internal and external customer requirements (including customer escalation and cross-team support).

Qualifications (Knowledge, Skills, Abilities):

• Detailed understanding of application level security weaknesses and vulnerabilities. Demonstrated ability to perform application level security assessment and produce sound security direction to product engineering teams.
• Expertise in one or more relevant programming languages (e.g. C, C++, Java), operating systems (e.g. Windows, UNIX) and OS concepts.
• Expertise in software engineering process and standard secure development best practices.
• Expertise with more advanced programming environments and concepts (e.g. J2EE, OS internals, network appliances)
• Experienced in software development project estimation, engineering tools, and concepts

Requirements (Education, Certification, Training, Experience):

• BS degree or equivalent in computer science, electrical engineering, or related field is required
• Demonstrated work experience covering core technical security areas.
• Experience mentoring/leading an engineering team through a technical project.
• Strong experience in at least one major OS (e.g. Windows, Linux, Mac)

Title: Summer Intern - Product Designer

Location: US- CA, Santa Clara

Req # : 13355

Functional Area: College Recruiting - Product Design

Preferred Experience: Not Indicated

Preferred Education: Not Indicated

Position Summary:

The Design Intern is an entry-level designer who supports interaction design of web and software applications adhering to established user interface design and usability guidelines. Assignments are limited in complexity and are structured to develop knowledge and experience. Works on jobs requiring technical and creative decision making within own assignment, but receives instructions on all work. Work is reviewed by more senior product designers and researchers for consistency, completeness, ease of use and adherence to design guidelines.

Qualifications and Requirements

• Participates in the design and documents the interaction of the user experience for web and software-based interfaces, applying standard user-centered design guidelines and techniques.
• Performs specific portions of a broader project assigned to a higher level Product Designer.
• Assists in the creation of design deliverables such as wireframes, page flow diagrams, and design mockups. Also contributes to UX specification documentation.
• Uses interaction and visual design pattern libraries to maintain consistency in interfaces across products.
• Informally presents design concepts and deliverables to project team.
• Learns to collaborate effectively with Engineering and product management.
• Learns about new usability and design best practices and developments from more senior staff. Incorporates these trends and best practices within assignments as appropriate.
• Gains experience and knowledge in specific area of assignment and general background in company methods of operation and procedures in order to accomplish tasks in a professional manner.
• May participate in user experience research activities such as usability testing, site visits, focus groups, interviews or other research activities.
• Begins to understand how product management uses competitive analysis, user research, and personas.
• Innovation and creative design skills.
• Aware of industry standard applications/technologies such as HTML, CSS, AJAX, MFC, WinForms, WPF, Cocoa, Flash and publishing systems and Web 2.0 technologies.
• Aware of a variety of platforms such as Windows, Mobile, Web and Mac technologies.
• Skilled at documentation and coding standards.
• Ability to work effectively in a fast paced, constantly changing environment.
• Attention to detail and information architecture.

Title: Sr Software Test Engineer - Cloud Portal

Location: US- CA, Santa Clara

Req # : 12003

Functional Area: Product Development/Engineering

Preferred Experience: Mid-Career Level

Preferred Education: Bachelors Degree

Position Summary:

As a member of the Citrix CloudStack platform, the CloudPortal is a comprehensive portal for provisioning hosted apps, desktops, services and Infrastructure-as-a-Service (IaaS) from the cloud.

The multi-tenant platform automates business and operations support services saving you time and money while empowering your customers with self-service day-to-day administration.

CloudPortal simplifies cloud services by making management consistent and easy through a web portal for on-boarding, provisioning, adds-moves-changes and usage reports. Your business can scale efficiently with automation that helps you spend less time on repetitive, low-value tasks. Built-in workflows help set up customers quickly and grow your business without adding IT staff.

Main Purpose of Senior Software Test Engineer is to:

• Provide technical leadership and mentorship to a team of highly talented engineers
• Technical ownership of key test assets including automation suite using JUnit, Selenium and Java.
• Define and agree quality goals, plan and manage the quality and test activities to meet these goals.
• Design, code, and execute test cases for multiple variants of the CloudPortal product suite.

Responsibilities:

You will take ownership and accountability for the validation and verification of product features i.e. that they meet the specification and are of adequate quality, which will require you to:

• Develop a good understanding of CloudPortal and CloudStack products and be able to use this understanding to develop better quality Test strategies and Plans to test new features and fault reporting. Work closely with the development team to report bugs, review test plans, and improve test coverage
• Develop a good understanding of the test automation system and the test bed infrastructure, the latter comprising a multi technology cloud infrastructure (CloudStack, CloudPortal, Tomcat, Apache), identifying and implementing enhancements to the test infrastructure, Conduct Automation Design and Code reviews. Test case auditing, participate in bug triaging, release planning and release management.
• Pro-actively determine the correct methods and procedures on new assignments and provide guidance to other development and test engineers.
• Be the point-of-contact between the CloudPortal QA group and other teams within Citrix, Actively support and enforce the company's software engineering processes and standards within the group.

As quality activities are not limited to QA (System) Test but will also include Development of test frameworks to facilitate (Unit/Component) test for both QA and Development use, Peer Review and Process optimization, the position will be embedded with development teams and requires good experience of the full software development lifecycle.

Requirements:

• A degree in Computer Science or 5-8 yrs equivalent experience.
• Solid experience in software development for QA Automation with knowledge of relevant languages (such as Python, C, shell scripting , etc.)
• Strong Automation experience in Java/Junit/Selenium etc.
• Extensive Experience in GUI Testing both Manual and Automated Tests

The following are desirable with experience:

• Virtualization technologies such as VMware, Xen and KVM is a strong plus
• Knowledge of Cloud technologies (CloudStack, Amazon AWS, Rackspace).

Title: Sr Corporate Account Manager- AppDNA Software Solutions

Location: US- CA, Santa Clara

Req # : 13375

Functional Area: Sales

Preferred Experience: Mid-Career Level

Preferred Education: Bachelors Degree

Position Summary:

The Sr. Account Manager APP DNA position will focus on selling App DNA application testing, remediation and management software platform into commercial accounts. The Sr. Account Manager establishes relationships and engages with the business and IT management level to identify opportunities to sell App DNA products and services direct to specified strategic commercial accounts. This individual will be responsible to understand their business and IT strategies, priorities and goals. Then uses their experience selling complex software solutions to large enterprise accounts to effectively build and lead teams of resources to achieve established account strategies. Projects typically involve multiple SI and strategic vendors, where candidates need to have experience of complex software deals bringing together multiple parties and with values ranging from $100k to several million dollars.

RESPONSABILITIES:

• Carry a revenue quota, meet or exceed sales targets and demonstrate continuous progress towards achieving account strategies.
• Interact strongly with customer at the Senior Management level with support from a sales engineer on forming a relationship with C level contacts within these accounts.
• Understand and document customer’s business and IT strategies, priorities and goals.
• Identify, develop, execute, and maintain account strategies to drive adoption of Citrix products and services revenue within assigned enterprise accounts and their subsidiaries and affiliates.
• Establish and lead teams of internal and external resources to identify, pursue, and close specific opportunities consistent with account strategies.
• Establish and maintain close relationships with the direct Citrix sales account teams to help identify, qualify, pursue and close sales opportunities.
• Establish and maintain close relationships with inside sales, systems engineers, consultants, and sales specialists to access and leverage from appropriate internal resources.
• Establish and maintain relationships with resellers, system integrators, and any other external partner to develop and achieve account strategies and opportunity plans.
• Understand and navigate account procurement practices to successfully negotiate profitable licensing contracts.
• Drive prompt resolution of customer issues and ensures high levels of customer satisfaction with Citrix products and services.
• Serve as the primary client contact for non-technical or support issues requiring escalation.
• Provide regular and efficient updates on assigned accounts to sales management.
• Ensure accurate and timely forecasts and management reporting in SalesForce.com.
• Assist in securing non-commissionable revenue in assigned accounts (including Subscription Advantage).
• Other duties as assigned

QUALIFICATIONS:

• Demonstrated previous success selling into Enterprise accounts is required.
• Demonstrated track record of establishing strategic executive level relationships to position and sell software and services.
• Proven ability to develop and maintain executive level relationships with both business and IT customers.
• Proven ability to develop and maintain strong working relationships with internal marketing, technology, implementation, and product development teams.
• Strong consultative selling ability – critical questioning, listening, analytical, negotiation, communication, and presentation.
• Demonstrated ability to develop and articulate compelling qualitative and quantitative business cases for IT solutions.
• Proven ability to manage long, complex sales cycles from beginning to end. Accounts are key, highly strategic and have complex requirements.
• Proven ability to close large complex deals with enterprise accounts.
• Demonstrated knowledge of strategic/large account sales techniques and processes including the ability to understand customer needs, overcome objections, develop business cases, and negotiate and close deals.
• Solid understanding of Citrix competitive domain and technologies.
• Bachelor’s degree or equivalent experience required
• 5+ years of sales experience, with at least 3 years selling software to large enterprise accounts.
• Experience working with external partners to develop and close business within enterprise accounts.
• Experience in negotiating complex software licensing agreements.
• Track record of meeting or exceeding enterprise sales quotas in excess of $3 million a year.
• Proven track record in closing complex enterprise sales.
• Experience using sales automation tools such as SalesForce.com preferred
• Network of enterprise “reference contacts” with whom one has built a trust relationship and with whom one can gain an audience to present Citrix solutions and identify opportunities.
• Experience in a minimum of 1 to 2 of the following areas of expertise: (i) application and core technology (database, operating systems, application platforms, hardware, networking); (ii) Internet solution selling (service, hardware, software); and/or (iii) networking, security and/or WAN optimization

We offer our employees competitive compensation and a comprehensive benefits package Citrix is an equal opportunity employer